Boosting Team Motivation: Driving Success at Tim Café
Introduction As a trainee store manager at Tim's Café in Winnipeg West, my responsibility is to support the store manager in overseeing various management tasks. In response to the store manager's request, I have conducted research on motivational theories to develop a comprehensive plan that will increase our team members' motivation. The aim is to align everyone's efforts toward the shared goal of boosting turnover and enhancing customer satisfaction. Team Description and Organizational Objectives Our team consists of all the hard-working people in the cafe, including baristas, cashiers, servers and kitchen staff. Among the staff, some are looking to gain some work experience by working here. Others are looking to work here for a long time and earn a good salary or promotion opportunities. I have to identify their needs and combine them with our management goals to draft a reasonable employee motivation plan. Actions to increase team motivation Performance Re...